2013년 6월 29일 토요일

IBM 자격증 000-G01 시험덤프

ITExamDump의IBM인증 000-G01시험대비 덤프는 가격이 착한데 비하면 품질이 너무 좋은 시험전 공부자료입니다. 시험문제적중율이 높아 패스율이 100%에 이르고 있습니다.다른 IT자격증에 관심이 있는 분들은 온라인서비스에 문의하여 덤프유무와 적중율등을 확인할수 있습니다. IBM인증 000-G01덤프로 어려운 시험을 정복하여 IT업계 정상에 오릅시다.


IBM Sales Mastery 000-G01

ITExamDump 에서 출시한IBM인증000-G01 덤프는IBM인증000-G01 실제시험의 출제범위와 출제유형을 대비하여 제작된 최신버전 덤프입니다. 시험문제가 바뀌면 제일 빠른 시일내에 덤프를 업데이트 하도록 최선을 다하고 있으며 1년 무료 업데이트서비스를 제공해드립니다. 1년 무료 업데이트서비스를 제공해드리기에 시험시간을 늦추어도 시험성적에 아무런 페를 끼치지 않습니다. ITExamDump에 믿음을 느낄수 있도록 구매사이트마다 무료샘플 다운가능기능을 설치하였습니다.무료샘플을 체험해보시고ITExamDump을 선택해주세요.


ITExamDump에서는 시장에서 가장 최신버전이자 적중율이 가장 높은 IBM인증 000-G01덤프를 제공해드립니다. IBM인증 000-G01덤프는 IT업종에 몇십년간 종사한 IT전문가가 실제 시험문제를 연구하여 제작한 고품질 공부자료로서 시험패스율이 장난 아닙니다. 덤프를 구매하여 시험에서 불합격성적표를 받으시면 덤프비용 전액을 환불해드립니다.


IBM인증 000-G01시험에 도전하고 싶으시다면 최강 시험패스율로 유명한ITExamDump의 IBM인증 000-G01덤프로 시험공부를 해보세요. 시간절약은 물론이고 가격도 착해서 간단한 시험패스에 딱 좋은 선택입니다. IBM 인증000-G01시험출제경향을 퍼펙트하게 연구하여ITExamDump에서는IBM 인증000-G01시험대비덤프를 출시하였습니다. ITExamDump제품은 고객님의 IT자격증 취득의 앞길을 훤히 비추어드립니다.


ITExamDump의 IBM인증 000-G01시험덤프자료는 여러분의 시간,돈 ,정력을 아껴드립니다. 몇개월을 거쳐 시험준비공부를 해야만 패스가능한 시험을ITExamDump의 IBM인증 000-G01덤프는 며칠간에도 같은 시험패스 결과를 안겨드릴수 있습니다. IBM인증 000-G01시험을 통과하여 자격증을 취득하려면ITExamDump의 IBM인증 000-G01덤프로 시험준비공부를 하세요.


성공으로 향하는 길에는 많은 방법과 방식이 있습니다. IBM인증 000-G01시험을 패스하는 길에는ITExamDump의IBM인증 000-G01덤프가 있습니다. ITExamDump의IBM인증 000-G01덤프는 실제시험 출제방향에 초점을 두어 연구제작한 시험준비공부자료로서 높은 시험적중율과 시험패스율을 자랑합니다.국제적으로 승인해주는 IT자격증을 취득하시면 취직 혹은 승진이 쉬워집니다.


시험 번호/코드: 000-G01

시험 이름: IBM (IBM EMEA Maintenance and Technical Support Mastery Test v1)

000-G01 덤프무료샘플다운로드하기: http://www.itexamdump.com/000-G01.html


NO.1 How does MTS deliver its value in reducing the outage duration?
A. Highly trained hardware service reps (SSRs) to handle the client's call
B. Dedicated team of professionals who know the client's environment
C. Experience in managing complex problems - particularly multi vendor
D. All of the above
Answer: D

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NO.2 What are the factors used in the algorithm to calculate the benefit of reduced problem-handling
resources?
A. "Amount of resource reallocated to strategic project", "Hourly resource cost"
B. "Monthly value of a project", "Hourly resource cost"
C. "Monthly value of a project", "Hourly Outage Cost"
D. "Hourly Outage Cost", "Amount of resource reallocated to strategic project"
Answer: A

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NO.3 What defines Client Value.?
A. Superior Service
B. Server downtime
C. Business Value, Cost and a client's beliefs and assumptions
D. IBM MTS's unique services, features, and functions
Answer: C

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NO.4 What are the factors to calculate the benefit of a reduced outage duration?
A. "Monthly value of a project", "Hourly resource cost", "Number of outages impacted"
B. "Hourly Outage Cost", "Reduced Outage Time", "Number of outages impacted"
C. "Hourly Outage Cost", "Reduced Outage Time", "Monthly value of a project"
D. "Hourly resource cost", "Reduced Outage Time", "Number of outages impacted"
Answer: B

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NO.5 What is a CRU?
A. A part that is designed to be safe and simple to replace
B. Circuit Resistor Union
C. Customer Replaceable Unit
D. A and C
Answer: D

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NO.6 What distinguishes ServicePac Essentials from other ServicePac's?
A. Support for multiple machines is combined in ServicePac Essentials and Virtualized Essentials
B. ServicePac Essentials combine several service offerings into one ServicePac
C. In addition to maintenance ServicePac Essentials commit IBM to perform a service within a given time
D. They offer only essential Maintenance, nothing else
Answer: B

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NO.7 Where is ETS positioned within the MTS offering portfolio?
A. Base Warranty
B. Base Maintenance
C. IBM Committed Services
D. IBM Business Critical Services
Answer: D

IBM   000-G01   000-G01   000-G01

NO.8 What do you want from call preparation?
A. Identify the desired outcomes for the call
B. Identify next steps
C. Identify how to handle difficult areas
D. All of the above
Answer: D

IBM   000-G01   000-G01

NO.9 What are the rules for good questioning?
A. Give the customer a lecture about the benefits of MTS
B. Roll multiple questions into one long, rambling question
C. Do not ask reconfirming and clarification questions
D. Keep your questions short and simple
Answer: D

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NO.10 What is the objective of the Confirm phase (ERIC Questioning Framework)?
A. Leave the specifics of the next call open to have room to add other products
B. Find out if any areas of disagreement exist
C. Explore and reflect on potential MTS solutions
D. Confirm you priorities
Answer: B

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NO.11 What is the single most important differentiator of the IBM SWMA?
A. The price is very low
B. It covers all software on System x
C. It is Software Support for non-IBM products only
D. It is a bundled offering for Support and Subscription of IBM Software Products
Answer: D

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NO.12 What are potential proof points for MTS services and references you can use?
A. Describe your proof points and references in general terms
B. General industry stories
C. Understand what is relevant to your client and describe your proof points and references in those terms
D. MTS Product Information - General information on service delivery issues
Answer: C

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NO.13 How does MTS deliver its value in Outage Prevention?
A. Proactive hardware services, "client-advocate" services, Harddrive Retention
B. Proactive hardware services, "client-advocate" services, access to information across multiple vendors
C. Proactive hardware services, ServicePac services, access to information across multiple vendors
D. Hardware Service Upgrade, "client-advocate" services, access to information across multiple vendors
Answer: B

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NO.14 The prerequisite for every sale is?
A. The customer must have a business need for the service
B. The customer must know that they have that need
C. The customer must feel that addressing that need is a priority
D. All of the above
Answer: D

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NO.15 Which of the answer(s) is(are) among the ETS Service Elements?
A. Remote Account Advocate Team, Review Calls
B. Performance tuning Service
C. Microcode change offering, Onsite Account Advocate (option)
D. Critical Situation management, Fix-time commitment for Software problems
Answer: A

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NO.16 What are some of the highlights of the IBM MTSS solution?
A. Alleviates the management burden on IT and is helping to free up resources for more strategic tasks
B. IBM provides inventory, reporting and invoice management
C. Provides a comprehensive IT management solution for the client's whole IT infrastructure
D. All of the above
Answer: D

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NO.17 What does the abbreviation SWMA stand for?
A. It stands for Software Marketing
B. It means Software Maintenance
C. It is the acronym for Skills With Most Acceptance
D. It stands for Swap Mail
Answer: B

IBM덤프   000-G01   000-G01   000-G01   000-G01기출문제

NO.18 What two Premium Maintenance Services offerings are offered ideally on top of a Base Maintenance
Support?
A. SupportLine and Microcode Support
B. ServicePac and Harddrive Retention
C. Software Support Extension and SupportLine
D. Service Upgrade and Committed Services
Answer: D

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NO.19 What is the objective of the Explore phase (ERIC Questioning Framework)?
A. Understand the priorities of the client
B. Understand the linkage between the IT and the business
C. Uncover and expand topics of interest
D. All of the above
Answer: D

IBM   000-G01기출문제   000-G01 pdf   000-G01

NO.20 What does the abbreviation "ERIC" stand for?
A. Error Recovery Interface Coupler
B. Empathy, Read between the lines, Intelligent Questioning, Control
C. Emotion, Refine, Integrate, Collaborate
D. Explore, Refine, Influence and Confirm
Answer: D

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여러분이 다른 사이트에서도IBM인증000-G01시험 관련덤프자료를 보셨을 것입니다 하지만 우리ITExamDump의 자료만의 최고의 전문가들이 만들어낸 제일 전면적이고 또 최신 업데이트일 것입니다.우리덤프의 문제와 답으로 여러분은 꼭 한번에IBM인증000-G01시험을 패스하실 수 있습니다.


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